WASH Officer

Norwegian Refugee Council (NRC)

 Borno
Last Seen: 16th January 2022

Valid Until25th January 2022

Company Name Norwegian Refugee Council (NRC)

Job TypeFull Time

Education LevelBA/BSc/HND

Required Experience2 years


Job Identification: 4284
Location: Maiduguri, Borno
Job Category: Engineering
Reports to:  WASH Project Coordinator
Supervision of:  WASH Assistants (Hygiene Promotion)
Duration and type of contract:  9 months (Renewable subject to performance and availability of funding)

Role and Responsibilities

  • The purpose of the officer position is the day to day implementation and, support with the coordination of WaSH Hygiene activities in Northeast Nigeria.

Generic Responsibilities (max 10):
These responsibilities shall be the same for all positions with the same title.
The responsibilities shall be short and essential.
Details belong in the Work and Development plan.

  • Ensure adherence with NRC policies, tools, handbooks and guidelines
  • Implement delegated WASH project portfolio according to the plan of action
  • Prepare and develop status reports as required by management
  • Ensure proper filing of documents
  • Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist
  • Promote and share ideas for technical improvement

Specific Responsibilities:
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention.
This section shall be revised whenever a new employee is hired or the context changes significantly.

  • Coordinate the Hygiene promotion (HP) and community mobilization (CM) activities according to strategy, proposals, budgets and plans
  • Assists the WASH Project Coordinator in all aspects of HP and CM programs planning, implementation, monitoring and evaluation
  • Assists in the identification of communities/IDPs Hygiene promotion needs including beneficiary identification and selection process.
  • Monitoring Hygiene Kits distribution within the communities including liaising with monitoring and evaluation teams for post-distribution monitoring.
  • Develop tools and materials for Hygiene Promotion and Community Mobilization
  • Assess the HP and CM needs of the communities/IDPs and assist in the development of appropriate training materials and plans
  • Conducts a training session on HP and CM for the local Hygiene Promoters
  • Working closely with the technical officer and Project Coordinator to assist in the establishment, and training of water point committees as well as monitoring their performance
  • Assists in the compilation of weekly and monthly hygiene promotion reports, NFI distributions, program documents, project proposals, and budgets
  • Active participation in hygiene promotion and nutrition sector working group and can be delegated to attend the WASH sector meetings
  • Performs any other duties as requested by the WASH Project Coordinator

Critical Interfaces:
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Strategy and project planning and implementation: WASH Program Manager
  • Program Supports: Finance Officer, Administrative officer, Logistics Coordinator and officers, Area Manager

Scale and scope of the position:

  • Staff: Hygiene Promotion Assistants (4)
  • Stakeholders: Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies)
  • Budgets: Not Applicable
  • Information: GORS, Agresso,  Intranet, Work Place
  • Legal or compliance: Terms of Employment, NRC Code of Conduct, NRC Security SoPs.

Context / Specific Skills, Knowledge and Experience

  • Bachelor's Degree qualification
  • Knowledge of the context in North-East Nigeria
  • Minimum of 2 years experience from working with hygiene promotion and community mobilization projects in a humanitarian/recovery context.
  • Experience from working with social work and/or with the distribution of humanitarian assistance is an advantage.
  • Fluency in one or more of the national/regional languages (Hausa and Kanuri preferred)
  • Experience Hygiene promotion in cholera outbreak context within the host communities/camps and a tailored knowledge on Covid-19 awareness-raising, prevention and mitigation.

Competencies:
Competencies are important in order for the employee and the organisation to deliver desired results.
They are relevant for all staff and are divided into the following two categories:

Professional competencies:
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies:

  • Experience from working as a Project Officer in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Excellent communication skills – written and spoken – in English required.
  • Degree or Higher Diploma in Public Health and, relevant related Field (Social Science or Communication)     
  • Familiarity with international minimum standards of water, hygiene, sanitation (i.e., SPHERE) is an advantage
  • Must have previous experience in training and Training of Trainers.      
  • Must be willing to work as a team member, take direction, and share technical skills with colleagues and counterparts
  • Computer literacy in word processing and spreadsheets is required

Behavioural competencies (max 6):
These are personal qualities that influence how successful people are in their job.
NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect
  • Handling insecure environment.

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