IT Project & Lead Business Analyst

Creditville Limited

  Lagos, Nigeria
Last Seen: 5th December 2021

Required Experience7 years

Salary Periodmonthly

Job TypeFull Time

IndustryFinancial Services

Language SkillsEnglish

Education LevelBachelor's degree

Company NameCreditville Limited

Job Summary

  • Manage the delivery of IT Projects and conduct business analysis for the company to facilitate positive business outcomes.

Minimum Qualifications

  • Bachelor’s Degree from a reputable University
  • Minimum of 5-8 years’ relevant experience in financial services
  • ITIL foundation.

Competency and Skill Requirements:

  • Working knowledge of the ITIL methodology; service strategy, service operations and continual service improvement
  • Expert level in use-case model development, interface prototyping and business case development
  • Exceptional communication skills – written, oral, interpersonal, and business presentation skills

Leadership Competencies:

  • Strong stakeholder management skills
  • Demonstrated commitment to ethical standards and high level of integrity.
  • Strong leadership and people management skills.

Principal Duties and Responsibilities


  • Review business requests of IT Projects (or new services) and lead delivery timeline and prioritization conversions.
  • Analyze digitalization initiative needs and balance competing interests; determine the resources needed to meet objectives and prioritize resources to solve problems.
  • Negotiate solution delivery timelines; ensure they are realistic for the IT Project engineers and acceptable to business stakeholders
  • Across the organization, educate process owners on how to identify and solve process challenges. Work with process owners and other business stakeholders to enable them to understand IT Project capabilities.
  • Mobilize relevant IT Project resources to deliver on project initiatives
  • Foster commitment, team spirit, resilience, and trust
  • Manage conflict swiftly toward a win-win solution.


  • Manage all service level agreements (SLAs) as regards IT Project services to all entities within the organisation
  • Produce high quality business requirement specification and design documents which accurately reflect business needs and can be clearly understood by all stakeholders.
  • Develop business process models that will facilitate process objectives.
  • Coordinate and facilitate User Acceptance Tests (UATs)
  • Develop business cases for IT Projects and monitor the benefits realization process
  • Submit a weekly performance report on the digitalization initiative roadmap