Customer Service Representative at Tempkers Limited

Tempkers Limited

 Lagos
Last Seen: 24th January 2022

Company NameTempkers Limited

Valid Until31st January 2022



Tempkers Limited is a Human Resource Company with a Focus to Help CEOs and Executives, Build a Profitable Business by Recruiting and retaining valuable Staff.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Creatively ensuring that clients are comfortable with our security brand
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of security operatives complains from different locations
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • High School Diploma, general education degree, or equivalent. Must not be older than 30
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.


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