Customer Sales Executive

Electronic Payplus Limited

  Lakowe, Lagos, Nigeria
Last Seen: 5th December 2021

Required Experience3 years

Salary Periodmonthly

Job TypeFull Time

IndustryFinancial Services

Language SkillsEnglish

Education LevelBachelor's degree

Company NameElectronic Payplus Limited


Academic Qualification

  • Marketing or any Social Science related academic qualification.

Experience:

  • 2 - 3 years working experience.

Key Skills and competencies:

  • Confidence
  • Persuasive Speaking skills
  • Active Listening Skills
  • Social Perceptive skills
  • Coordinating skills
  • Service Orientating skills
  • Critical Thinking skills
  • Monitoring/ Assessing skills
  • Writing g skills
  • Judgment and Decision Making Skills
  • Personnel Management skills
  • Time Management skills
  • Problem solving skills
  • Negotiation skills
  • Instructing and Active Learning skills.


Responsibilities

  • Responsible for providing quick supports services to the Sales & Marketing Account Managers.
  • Work closely with other job functions internally within the company to improve the overall services levels.
  • Follow up with the customers to settle account receivables and the due invoices based on the credit terms per account.
  • Full compliance with the standard operating procedures and information security policy
  • Monitor the daily upload from the banks and other customers and keep track of daily personalized jobs alongside pending records.
  • Manage customer complaints and drive escalations for swift resolutions.
  • Liaise with banks procurement unit for timely stock shipments of fulfillment stationeries.
  • Update the bank on daily expectations in respect to personalized cards.
  • Liaise with the sales account managers for update on various accounts.
  • Maintain professional relationship with clients to promote the organization’s value.
  • Other duties as assigned by line manager



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