Client Service Officer

Owens and Xley

 Ikoyi, Lagos, Nigeria
Last Seen: 28th January 2022

Required Experience2 years

Salary Periodmonthly

Job TypeFull Time

Valid Until8th February 2022

IndustryConsultingbusiness supportauditing

Language SkillsEnglish

Education LevelBachelor's degree

Company NameOwens and Xley


Job Description

  • In this role, you will be responsible for welcoming and attending to the company's clients in the most friendly and professional manner, processing payments and managing customer database.

Requirements

  • B.Sc / BA in Business Administration or relevant field
  • 1 - 2 years’ experience as a receptionist or related field
  • Proficient computer skills
  • Proficiency with MS office tools such as Word, Excel and PowerPoint
  • Good understanding of office administration and basic bookkeeping practices.
  • Excellent decision-making.
  • Good interpersonal and communication skills
  • Strong people skills
  • Courteous and polite in mannerism
  • Excellent organizational skills
  • Good time-management skills.
  • High degree of accuracy and attention to detail
  • Bright, friendly and personable
  • Well groomed, confident and professional
  • Flexible and mature in approach with ability to work unsupervised.


Responsibilities

  • Answer and direct phone calls in a polite and friendly manner
  • Welcome customers in a warm and friendly manner
  • Explain the company’s service offers to customers and answer any questions they may have
  • Process payments and package products purchased by customers
  • Liaise with the Business Manager to schedule customer appointments
  • Maintain an updated database of all customers at the company
  • Operate standard office equipment on a regular basis, including a POS machine, printer machine, wax stamp, and order managing systems
  • Maintain reception area and all common areas in a clean and tidy manner at all times
  • Take inventory of supplies and restock as needed
  • Maintain the general office filing system.



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